500tk's Privacy Policy

500tk is a trusted online betting and casino platform operated for users in Bangladesh. Protecting your personal privacy is one of our first and foremost responsibilities. This privacy policy explains how 500tk collects your information, the purposes for which it is used, and how it is kept secure.

This policy applies to 500tk's website, mobile browser version, and all services on the platform. By using our services, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using the services and contact us.

500tk collects the following types of information to provide and improve its services:

Personally Identifiable Information

During account registration and the verification process, your name, date of birth, email address, mobile number, and national identity card details may be collected. This information is used to confirm your identity, verify the legal age requirement, and keep your account secure.

Financial and Transaction Information

Your payment method details are required for deposits and withdrawals. Transactions on 500tk can currently be made via bKash, Nagad, Rocket, and Upay. We store the account numbers or wallet numbers for these methods, but we never collect any PIN, password, or full bank branch details.

User Activity Information

The types of games you have played on the platform, the amount you have bet, your win/loss history, and your account login history are recorded automatically. This information is used to ensure responsible gaming practices and to improve your experience.

Technical Information

Your device's IP address, browser type and version, operating system, referral URL, and page navigation data may be collected automatically through cookies and similar technologies.

500tk uses your information only for specific, lawful, and transparent purposes. Each purpose is clearly described below:

• Service Operation: Creating, managing, and verifying your account, and providing services according to your preferences.
• Financial Transaction Processing: Processing deposits and completing withdrawals successfully. The minimum deposit amount on 500tk is ৳200 and the minimum withdrawal is ৳500.
• Identity Verification: Ensuring that only adults (aged 21 or over) are using the platform.
• Security Assurance: Detecting and preventing fraud, unauthorized access, and suspicious activity.
• Responsible Gaming: Monitoring unusual or high-risk gaming behavior and providing support when needed.
• Customer Support: Providing prompt and effective resolution of your complaints and queries.
• Service Improvement: Continuously improving the platform's functionality, usability, and experience.
• Legal Compliance: Maintaining records necessary to comply with applicable laws and regulations.

500tk never shares your personal information with third parties unnecessarily. However, sharing information may be required in the following limited circumstances:

With Service Partners

Information may be shared with selected partner organizations for payment processing, technical support, or customer service. These partners operate under strict confidentiality agreements and may not use the information beyond the services provided.

Under Legal Obligation

Information may be disclosed pursuant to a court order, a request from an investigative authority, or a requirement under applicable law. In such cases, 500tk always acts on legal advice and provides only the minimum necessary information.

In Organizational Changes

In the event of any merger, acquisition, or asset transfer involving 500tk, information may be transferred to the new authority. You will be notified in due time before any such change.

Cookies are used on the 500tk website to improve your experience. Cookies are small text files stored in your browser.

Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions and verifying security. They are used without your consent.

Functionality Cookies

These cookies remember your preferences and settings, so you do not have to set them up again on your next visit.

Analytics Cookies

Analytics cookies are used to understand how users use the platform. The information collected through these is completely anonymous.

Most cookies can be disabled by changing your browser settings. However, disabling essential cookies may cause some services to not work correctly.

500tk applies multiple industry-standard security measures to keep your information secure:

• SSL Encryption: All communication between your browser and our servers is encrypted using TLS/SSL protocols.
• Data Encryption: Advanced encryption methods are used when storing sensitive information as well.
• Access Control: Only authorized staff can access specific data, and their activities are logged.
• Regular Security Reviews: Regular security assessments are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: There is an option to add an extra layer of verification for accessing your account.

However, no method of transmitting information over the internet is 100% secure. We are committed to providing maximum protection, but it is not possible to guarantee complete security. Keep your password strong and never share it with anyone.

500tk stores your information only for as long as it is needed or required by legal obligation. The specific policies are as follows:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a limited period for legal and regulatory reasons.
• Financial Transaction Records: Records of transactions may be retained for an extended period for financial auditing purposes.
• Active Deletion: Information that no longer serves any legitimate purpose is securely deleted.

As a 500tk user, you retain the following rights regarding your personal information:

Right to Access Information

You may request to see what information we are storing about you. We will inform you within a reasonable time after verification.

Right to Correct Information

If there is any error in your stored information, you may request a correction. You can change much of your information yourself in your account settings.

Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, it is our responsibility to retain certain information to fulfill legal obligations.

Right to Object to Processing

You may object to the processing of your information for specific purposes such as marketing communications or profiling.

Right to Data Portability

You may request to receive your information in a structured and machine-readable format.

500tk is operated only for individuals aged 21 or over. We do not knowingly collect any information from minors.

If we learn that a minor is using our services or has provided personal information, we will immediately close that account and delete all associated information.

If a parent or guardian suspects that their child or a person under 21 is using 500tk, please contact us immediately.

500tk reserves the right to update this privacy policy at any time. If there are any significant changes:

• An advance notice will be sent to your registered email.
• The latest version will be published on this page of the website.
• Continuing to use the platform after a change means you have given your consent to the new policy.

We recommend that you review this page regularly and contact us with any questions.

If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us. 500tk's support team is available to assist you in both Bengali and English, 24 hours a day, 7 days a week.